Shipping policy

Shipping Policy

• In-stock items will be shipped on the same business day or the next business day after the order is placed.

• Pre-order items require a longer processing time. Estimated shipping timelines will be indicated on the product page. If you need confirmation, please feel free to contact us before placing your order.

• Orders are shipped via UPS by default.

• If you prefer a different carrier, please contact us in advance and we will do our best to accommodate your request.

• Once an order has been shipped, we are not responsible for delays caused by the carrier, weather conditions, or other circumstances beyond our control.

Please ensure that your shipping address is accurate and complete. We are not responsible for packages lost or delayed due to incorrect or incomplete address information.

International Orders

International orders may be subject to customs duties, import taxes, VAT/GST, brokerage fees, and other charges imposed by the destination country's customs authorities. These charges are not included in the product price or shipping cost and are the sole responsibility of the customer.

If a shipment is refused due to unpaid customs duties, taxes, or import fees, any return shipping costs, customs charges, carrier fees, and the original shipping costs incurred will be deducted from any eligible refund. Shipping charges are non-refundable.